Terms of Service

Last Updated: Jun 1, 2025

LedgerDo LLC, an Iowa limited liability company

Effective Date: June 25, 2026

These Terms of Service (“Terms”) govern access to and use of the LedgerDo platform and services provided by LedgerDo LLC, an Iowa limited liability company (“LedgerDo,” “we,” “our,” or “us”).

By creating an account or using the Service, you agree to these Terms.

1. Description of Service

LedgerDo provides a cloud-based shop management platform designed for automotive repair businesses, including:

  • Work order management
  • Invoicing
  • Customer records
  • Internal messaging
  • Service-related SMS/MMS messaging
  • Reporting tools
  • Related features

LedgerDo does not provide accounting, tax, legal, or financial advisory services.

2. Eligibility

You must be at least 18 years old and have authority to bind your business to these Terms.

You are responsible for all activity under your account.

3. Account Responsibilities

You agree to:

  • Provide accurate information
  • Maintain confidentiality of login credentials
  • Restrict access to authorized users only
  • Ensure data entered into the platform complies with applicable laws

You are responsible for all data uploaded into your account.

4. Customer Data Ownership

You retain ownership of all data entered into the platform (“Customer Data”).

LedgerDo acts solely as a service provider and processes Customer Data in accordance with the Data Processing Addendum.

We do not claim ownership of your business or customer data.

5. Payments and Billing

LedgerDo uses Stripe, Inc. as its third-party payment processor.

  • Payment card information is processed directly by Stripe.
  • LedgerDo does not store full payment card numbers.
  • Subscription fees are billed according to your selected plan.
  • Fees are non-refundable unless required by law.

Failure to pay may result in suspension or termination of service.

6. No Financial or Legal Advice

LedgerDo provides software tools only.

LedgerDo does not:

  • Provide accounting advice
  • Provide tax advice
  • Guarantee regulatory compliance
  • Guarantee accuracy of financial calculations

You are solely responsible for ensuring compliance with tax laws and accounting requirements.

7. Acceptable Use

You may not:

  • Use the platform for unlawful purposes
  • Attempt to access other tenants’ data
  • Reverse engineer the software
  • Upload malicious code
  • Interfere with system security

We reserve the right to suspend accounts that violate these Terms.

8. Availability of Service

LedgerDo strives to maintain reliable service but does not guarantee uninterrupted or error-free operation.

The Service is provided “as is” and “as available.”

We may:

  • Modify features
  • Perform maintenance
  • Suspend service temporarily

9. SMS/MMS and Customer Communications

LedgerDo may provide SMS, MMS, and text messaging features through third-party communications providers such as Twilio. These features are intended for transactional and customer-care communications, including appointment reminders, work order updates, estimate review or approval links, invoice and payment reminders, service status updates, customer replies, and support messages.

Businesses using LedgerDo are responsible for obtaining and maintaining appropriate customer consent before sending text messages and for keeping accurate consent records. Message frequency varies based on customer activity and business use. Message and data rates may apply.

Recipients may reply STOP to opt out or HELP for help. Opting out of text messages may prevent some SMS notifications, but it does not cancel an underlying service relationship, appointment, invoice, payment obligation, contract, or other responsibility.

Messaging features may not be used for spam, deceptive messages, purchased lists, unsolicited marketing, prohibited content, or other uses that violate applicable requirements, carrier rules, or provider policies. LedgerDo may suspend or limit messaging access because of suspected abuse, compliance concerns, high complaint rates, prohibited content, or carrier/provider filtering requirements.

Additional information is available on our SMS Consent and Messaging page and in our Privacy Policy.

10. Third-Party Services

LedgerDo may use third-party services to operate platform features where applicable, including Twilio for communications; Stripe and Square for payments; QuickBooks integrations; Cloudflare for network security and delivery; email delivery providers; cloud hosting, storage, search, and backup providers; and other operational vendors.

Third-party services may have separate terms, policies, availability limits, and technical requirements. LedgerDo does not control carrier or provider filtering, delivery timing, or third-party service availability.

11. Intellectual Property

All software, design, branding, and platform features are the exclusive property of LedgerDo LLC.

You may not copy, resell, distribute, or create derivative works without written permission.

12. Limitation of Liability

To the fullest extent permitted by law:

LedgerDo shall not be liable for:

  • Lost profits
  • Lost business
  • Lost data
  • Indirect or consequential damages

LedgerDo’s total liability shall not exceed the amount paid by you in the twelve (12) months preceding the claim.

13. Indemnification

You agree to indemnify and hold harmless LedgerDo LLC from any claims arising out of:

  • Your misuse of the Service
  • Your violation of these Terms
  • Your violation of applicable laws
  • Data entered into the platform

14. Termination

You may cancel your subscription at any time.

LedgerDo may suspend or terminate accounts that violate these Terms.

Upon termination:

  • You may export your data (if account is in good standing)
  • Data may be deleted after a reasonable period

15. Governing Law

These Terms are governed by the laws of the State of Iowa, without regard to conflict of law principles.

16. Changes to Terms

LedgerDo may update these Terms from time to time. Material changes will be posted on the website with an updated effective date.

17. Contact Information

LedgerDo LLC
6701 CORPORATE DR
STE N
JOHNSTON, IA, 50131, USA
Email: [email protected]